Q1. What's the MOQ?
MOQ is 50pcs, mix colors are accepted.
Q2. What's the delivery time for sample order?
Normally about 2-4 days after /confirm/iation.
Q3. What's the delivery time for bulk order?
Normally within 2-4 days after order is /confirm/ied.
Q4. What's the payment terms?
TT, Western Union, PayPal, Trade assurance, Cash, etc
Q5. How to pay for the order?
Normally 100% in advance; if the order amount is big, we can negotiate the advance payment and balance percentage.
Q6. Could you offer samples?
Yes, samples are accepted, but need to charge the sample cost and shipping price. Sample cost can be refund whe you place real order above 200pcs per item
Q7. Could you accept OEM order?
Yes, welcome! But need big quantity, which depends on your design.
Q8. What's the price terms?
Price is quoted on EXW HANGZHOU usually means factory price,shipping and the local tax are not included.
if you want to know the delivery cost, contact us freelyl
Q9. How to send the goods?
Usually deliver by courier, like DHL, UPS, FedEx; we have FedEx express discount around 60% off. The bulk cargo by air & sea.
Q10. What's the shipping cost?
It depends on your order quantity, as shipping cost is decided by the weight and size of the products.
Q11. How long can I get the package?
Normally DHL takes about 2-4 days; UPS and FEDEX takes 5-7 days; EMS takes 15-30 days, etc
Q12. Is tehre a warranty for the products?
Yes, normally it is 6-12 months. It depends on the products you order. :)